IT System Administrator

About SiFive

As the pioneers who introduced RISC-V to the world, SiFive is transforming the future of compute by bringing the limitless potential of RISC-V to the highest performance and most data-intensive applications in the world. SiFive’s unrivaled compute platforms have enabled leading technology companies around the world to innovate, optimize, and deliver the most advanced solutions of tomorrow across every market segment of chip design, including artificial intelligence, machine learning, automotive, datacenter, mobile, and consumer. With SiFive, the future of RISC-V has no limits.

SiFive is looking for a highly skilled and motivated IT Engineer to help manage support in our Taiwan location. As a member of the IT team this position will be responsible for all on and off boarding activities. In addition the role will be responsible for helping to maintain infrastructure in the Taiwan office. This position will provide high quality support to the employees in Taiwan as well as other SiFive locations.

Responsibilities:

  • Managing procurement and deployment of laptops and other equipment to employees.
  • Managing and maintaining inventory of all assets.
  • Managing the provisioning and deprovisioning of accounts for all services as needed.
  • Managing Zoom Rooms Video conferencing systems and provide support when needed.
  • Working with teams across other locations to manage Service Desk ticket queue.
  • Assisting in management of end point management systems such as Jamf and Desktop Central.
  • Ensuring IT compliance with SiFive Security standards.

Requirements:

  • 4+ years of progressive experience in an IT Helpdesk, IT Systems, SaaS, and Server Admin capacity.
  • Deep knowledge of Google Workplace and Office 365.
  • Experience working with Single Sign on systems such as Okta.
  • Knowledge of end point management systems such as Jamf and ability to automate common support tasks.
  • Extensive knowledge of Mac OS and Windows 10 operating systems. Linux a plus.
  • Good understanding of IT Security best practices.
  • Great customer Services skills and a can do attitude.
  • Ability to work in a fast paced environment and focus on multiple tasks.
SiFive is proud to be an equal employment opportunity workplace. We offer a competitive compensation package that includes flexible paid time off, health benefits, employee stock option program, and much more. In addition to these, in the Taiwan office, we provide regional benefits including team-building events, annual physical examination, and education reimbursement.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
If you yearn to be challenged and wish to work in an environment where the boundaries of your creativity and skills will be tested, then SiFive is the place for you!
Notice to Staffing Agencies / External Recruiters:
Thank you for your interest in SiFive Inc. Please note that SiFive does not accept unsolicited resumes from external agencies unless contracted to fill a specific position. Agencies are hereby specifically directed NOT to contact SiFive employees directly in an attempt to present candidates – all applications must go through SiFive's internal recruiting team. Any third-party resume forwarded by agencies/external recruiters to a SiFive mailing address, fax machine or email address, directly to SiFive employees, or to SiFive's resume database will be considered property of SiFive Inc and treated as a direct application. This exchange does not constitute an agreement between SiFive and the agency/external recruiter. SiFive reserves the right to contact the candidate directly. Employment agencies/external recruiters will receive no compensation from SiFive or its companies.